Privacy

Lisa Allanson (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you visit this website, make an enquiry, book a session, purchase a product, or engage with services provided by Lisa Allanson and Holyshift.

1. What Information We Collect

We may collect personal information including:
  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Appointment and booking information
  • Information shared during mentoring sessions
  • Questionnaire or intake form responses
  • Website usage data and analytics
  • Marketing preferences and communication history.
You are not required to provide personal information; however, some services may not be available without it.

2. How Information Is Collected

Personal information may be collected when you:
  • Submit a contact form
  • Book a consultation or session
  • Purchase a product or digital resource
  • Subscribe to emails or newsletters
  • Complete questionnaires or intake forms
  • Participate in coaching, workshops, or events
  • Communicate via email, social media, or messaging platforms
  • Browse this website through cookies or analytics tools

3. How Your Information Is Used

Your information may be used to:
  • Provide coaching or related services
  • Manage bookings, payments, and client communication
  • Deliver purchased products or resources
  • Improve website functionality and user experience
  • Send newsletters, updates, promotions, or relevant content
  • Respond to enquiries and support requests
  • Maintain internal business records
  • Meet legal or regulatory obligations
We will only use personal information for purposes reasonably necessary to provide services and operate the business.

4. Confidentiality

Information shared during sessions is treated with care and respect and will remain confidential unless:
  • Disclosure is required by law
  • There is a serious risk of harm to yourself or others
  • You provide written consent for disclosure
While coaching and hypnotherapy services are confidential in nature, they are not medical or psychological healthcare services.

5. Payment Information

Payments may be processed through secure third-party providers such as Stripe, PayPal, Shopify, or other payment platforms. We do not store full credit card details on this website.
Please refer to the relevant third-party provider privacy policies for further information.

6. Cookies and Website Analytics

This website may use cookies, analytics tools, and tracking technologies to improve website performance, understand visitor behaviour, and support marketing activities.
You can disable cookies through your browser settings; however, some website functionality may be affected.

7. Third-Party Services

We may use trusted third-party platforms and providers to operate parts of the business, including:
  • Website hosting providers
  • Booking and scheduling platforms
  • Email marketing software
  • Payment processors
  • Analytics providers
  • Digital product delivery systems
These providers may store data outside Australia. Reasonable steps are taken to ensure third-party providers handle personal information securely.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Access and Correction

You may request access to personal information held about you and request corrections if the information is inaccurate or outdated. Requests can be made using the contact details below.

10. Marketing Communications

You may receive occasional marketing emails, updates, or promotional content. You can unsubscribe at any time using the unsubscribe link included in emails or by contacting us directly.

11. Children’s Privacy

Services and content are intended for individuals aged 18 years and over unless otherwise agreed with parental or guardian consent.

12. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this website.

13. Contact

For privacy enquiries or requests regarding your personal information, please contact:
Lisa Allanson
Holyshift
Sydney, Australia
Email: hello@holyshift.com.au
Website: holyshift.au
Disclaimer:
Coaching and related services provided by Lisa Allanson are intended for personal development and educational purposes only and are not a substitute for medical, psychological, psychiatric, or other professional healthcare advice or treatment.